Terms of service

Terms of Service – Airwell™

Last updated: November 2025


Introduction

This website is operated by STL Fair Commerce Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to Airwell™, operated by STL Fair Commerce Ltd.
Airwell offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and Services to you.


Disclaimer

The products sold through this website, including the Airwell Sinus Light™, are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or condition.

Any statements regarding potential benefits — such as relief of nasal congestion, improved breathing comfort, or sleep quality — are based on user experiences and customer feedback. Individual results may vary.

All website content, including testimonials, educational content, and blog posts, is provided for informational and promotional purposes only. It is not a substitute for medical advice.
Always consult a qualified healthcare professional before making changes to your health routine or discontinuing prescribed treatments.

STL Fair Commerce Ltd. makes no warranties or guarantees regarding individual results and shall not be held liable for any damages or harm related to the use or misuse of its products.

For more information about data collection and cookies, please refer to our [Privacy Policy].


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are of legal age and have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
A breach or violation of any of the Terms will result in immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.
Your content (excluding credit card information) may be transferred unencrypted over networks.
Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is for general informational purposes only and should not be relied upon exclusively.
Use of this site is at your own risk. We may update, change, or remove content at any time without notice.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.
We reserve the right to modify or discontinue any product or Service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online. Quantities may be limited and subject to return or exchange in accordance with our Return & Refund Policy.
We make every effort to display product colors and images accurately, but cannot guarantee color accuracy on all devices.
We reserve the right to limit sales by region or customer, and to discontinue any product at any time.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion.
You agree to provide complete, current, and accurate purchase and account information.
Please promptly update your account and payment details so we can complete transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not control.
Use of these tools is at your own risk and subject to the provider’s terms.


SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their content or accuracy and disclaim liability for any damages arising from your use of such sites.
Always review third-party policies before making transactions or providing information.


SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us feedback, ideas, or other submissions, you agree that we may use them without restriction.
We are under no obligation to (1) keep such comments confidential; (2) compensate you; or (3) respond.
You agree not to post unlawful or defamatory material or introduce malware.
You are solely responsible for your submitted content.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our [Privacy Policy].


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
We are not obligated to update any information unless required by law.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:
(a) for unlawful purposes;
(b) to violate any laws or rights;
(c) to transmit viruses or malicious code;
(d) to collect personal data without consent;
(e) for obscene, harassing, or discriminatory purposes; or
(f) to interfere with site security.

Violation may result in termination of your access.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free Service.
All products and Services are provided “as is” and “as available.”
We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

In no event shall STL Fair Commerce Ltd., its directors, officers, employees, affiliates, or agents be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless STL Fair Commerce Ltd., its affiliates, and employees from any claims or demands arising from your breach of these Terms or violation of law.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain valid and enforceable.


SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party.
You may terminate by ceasing to use our Services.
We may terminate immediately if you breach any Terms, and you remain liable for all amounts due.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any referenced policies, constitute the entire agreement between you and STL Fair Commerce Ltd. and supersede prior agreements.


SECTION 18 – GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Continued use of the site after such changes constitutes acceptance.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

📧 support@airwell.technology
🏢 STL Fair Commerce Ltd.